Shipping Policy

At Giftty, we strive to provide a seamless and efficient shipping experience for our valued customers. This Shipping Policy outlines the guidelines and procedures we follow when it comes to shipping your orders.

1 - Order Processing Time

After placing an order, please allow 2-4 business days for us to process and pack your items before they are ready to be shipped. During peak seasons or promotional periods, processing times may be slightly longer.

2 - Estimated Delivery Time

The shipping time is 15 to 20 business days for the United States, and for international shipments, the shipping time is 20 - 25 business days. Please note that there may be delays that are beyond our control, such as holidays or postal delays.

3 - Shipping Costs

We offer FREE shipping on all your orders.

4 - Tracking Information

Once your order is placed, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment through our Order Tracking page.

5 - Order Modifications and Address Changes

If you need to modify or cancel an order or update your shipping address after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is shipped, modifications may not be possible.

6 - Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a satisfactory resolution.

If you have any further questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team at [email protected]. We are here to assist you throughout the shipping process.

7 - Changes to this Shipping policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

Last updated: November 24, 2023